Shipping & returns

Blush Pantry brings together products from many clean and organic beauty brands. Orders are fulfilled directly by our supplier partners, the brands and distributors we work with.

When will my order ship?

Most orders typically ship within 1–4 business days of being placed. Business days are Monday to Friday, excluding public holidays.

If your order includes products from different brands, they may ship from different locations and arrive in separate parcels on different days. You'll receive a shipping confirmation with tracking for each parcel as it leaves.

How long does delivery take?

Delivery time after shipping depends on the carrier and your address. The shipping options, costs and delivery estimates for your order are shown at checkout before you pay.

Returns

Because products ship from different brands and suppliers, return eligibility can vary by product. For hygiene reasons, opened or used beauty products usually can't be returned.

To start a return, contact us with your order number before sending anything back. We'll confirm whether your items can be returned and how. Items sent back without contacting us first may not be accepted.

Damaged, faulty or wrong items

If something arrives damaged, leaking or isn't what you ordered, contact us with your order number and a photo. We'll work with the supplier to arrange a replacement or refund.

Refunds

Approved refunds go back to your original payment method. Your bank or card provider may take a few days to show it.

See also our shipping policy and refund policy.