FAQ
Orders & shipping
How quickly do orders ship?
Most orders typically ship within 1–4 business days. You'll get a tracking email as soon as your order is on its way.
Where do orders ship from?
Orders are fulfilled by our supplier partners, the brands and distributors we work with. If you order from several brands, your items may arrive in separate parcels.
How long will delivery take?
It depends on the carrier and your address. Shipping options, costs and delivery estimates are shown at checkout before you pay.
Can I change or cancel my order?
Contact us as soon as possible. Because orders go to suppliers quickly, we can't always change an order once it has been processed, but we'll do our best.
How do I track my order?
Use the tracking link in your shipping confirmation email. If you can't find it, contact us with your order number.
Returns
Can I return a product?
Return eligibility can vary by brand and supplier, and opened or used beauty products usually can't be returned for hygiene reasons. Contact us with your order number before sending anything back. Details are on our Shipping & returns page.
What if my item arrives damaged?
Contact us with your order number and a photo, and we'll arrange a replacement or refund with the supplier.
Products & ingredients
What does "clean" mean at Blush Pantry?
We choose brands that focus on thoughtful, transparent formulas, and we show the full ingredient list the brand provides on every product so you can decide for yourself. See our standards.
Are your products organic?
Some are and some aren't. A product is only described as certified organic when the brand holds that certification. Check each product page for details.
Which products are right for my skin?
Browse by skin concern, read our Journal guides, and always patch-test new skincare. If you have a skin condition, check with your doctor or dermatologist.
Payments
Is checkout secure?
Yes. Checkout and payments are handled by Shopify's secure checkout. Accepted payment methods are shown at checkout.